Cruise Questions

Before you cruise, let us answer some important questions for you!

Attire. What is the dress code on Bateaux New York?

Dinner Cruises:
Jackets are recommended for men and cocktail attire for women. We request no jeans, shorts, tank tops, halter-tops, gym shoes or flip flops are worn on any cruise

Lunch, Brunch or Moonlight Cruises:
We recommend dressy-casual attire, such as nice slacks and collared shirts. We request no jeans, shorts, tank tops, halter-tops, gym shoes or flip flops are worn on any cruise.

Bateaux. What does "Bateaux" mean?
Bateaux is the French word for "boats.” Patterned after the elegant glass boats that cruise the riverbanks of Paris, France, Bateaux New York features glass ceiling and walls with supporting framework to offer unparalleled views of the Manhattan skyline.

Boarding. What is "Boarding Time" and "Cruising Time?"
"Boarding Time" is the earliest our guests may board the ship. Typically we begin boarding 1/2 hour prior to the "Cruise Time." Tickets are picked up at our dockside kiosk up-to one hour prior to the cruise.

Cancellations. What is your cancellation policy?
We regret there are no refunds or exchanges. All sales are final. We cruise rain or shine all year long. In the rare event the Coast Guard prohibits cruising because of weather, we will contact you to make other arrangements.

Children. Are there any age requirements?
Children are welcome on Bateaux New York, however a child rate is not available on our dinner cruises. Children age 12 and under will receive a $2 discount off lunch cruises only.

Coast Guard Regulations. Is the vessel Coast Guard certified?
Yes. All of our ships are Coast Guard certified and maintained regularly to adhere to strict safety regulations.

Cruise Route. Where does the ship go?
We cruise the Hudson and East Rivers past the skyscrapers of Manhattan including the Empire State Building. You will see the Intrepid Sea-Air Space Museum, the Brooklyn Bridge, the site of the World Trade Center, Battery Park City, South Street Seaport, the Verrazano Narrows Bridge, Governor’s Island, Ellis Island and the Colgate Clock. Of course, the highlight of our cruise is the Statue of Liberty, one of the most celebrated landmarks in the world. See our cruise route >>>

Dancing. What kind of dance music do you play?
Dancing across the Hudson River aboard Bateaux New York is a rare delight enhanced by the sophisticated sounds of live soft jazz, Broadway, blues and more, provided by our own professional jazz trio and remarkable New York song stylist.

Directions. How do I get to the ship?
If you are departing from Chelsea Piers in Manhattan, NY, click here. If you are departing from Lincoln Harbor Marina in Weehawken, NJ, click here.

Drinks. What do drinks cost?
Our mixed drinks start at $7.50, beer starts at $6, and wine begins at $5.50 per glass. Soft drinks are $2.50 each. Coffee, tea and iced tea are included in the ticket price. All other beverages can be purchased on board. Prices do not include tax or gratuity. See our wine list >>>

Entertainment. What type of entertainment is offered?
The harmonic notes of a Baby Grand Piano greet our guests, followed by the sophisticated sounds of an acoustic trio and the satin-smooth melodies of our talented vocalist over dinner. After dessert, the sounds of soft jazz, Broadway and blues entice dancing and romance surrounded by the greatest entertainment of all – a 180-degree view of the greatest skyline in the world. Read more >>>

Gift Certificates. How can I purchase gift certificates?
Spirit Gift Certificates are available in $25 increments and may be purchased online or by calling toll free 866.817.3463. Printed gift certificates come with an elegant presentation holder. If you choose to send your gift electronically, our attractive, full-color, e-mailable gift certificates can be completely customized for you and your recipient. All gift certificates are valid for one year. Purchase gift certificates online >>>

Groups. What size group can Bateaux New York accommodate?
Bateaux New York offers two dining rooms which can be adjoined for up to 300 passengers or separated into two soundproof private suites for 170 and 130 guests. Unique banquette seating also allows for artful small-party grouping of any size. Customized menus and enhancements are available for groups of 20 or more, and charters can customize every detail from beginning to end. Tour the ship. Parties of 20 or more should contact our group sales department at 866.477.3866. Groups of 1-19 can make reservations online >>>

Handicap accessibility. Is the ship handicap accessible?
Yes. Our ship can accommodate wheelchairs for boarding and provides a handicap restroom. Please notify us of any special-assistance members in your party prior to the cruise so we can provide the appropriate assistance upon arrival.

Menu. What type of food is served?
Our menu is plated New American Cuisine – an exquisite three-course dining experience featuring chic appetizers, gourmet entrees and luscious dessert concoctions, all complemented by excellent wines and attentive tableside service. With advance notice, we can accommodate requests for kosher meals, and can arrange special meals for guests with allergies. See our dinner or lunch menu.

Packages. Do you offer packages to make my cruise
extra-special?
Yes, we offer two exceptional enhancement packages that can be added on to your afternoon or evening cruise aboard Bateaux New York. For couples or groups sailing for dinner, add the ultimate touch of class with our Service Premier Package. Or, if you’re a couple sharing a special occasion, add our Romance On The River Package to make your lunch or dinner cruise absolutely unforgettable.

Parking. Is there parking close to the ship?
Yes, there is ample paid parking available at Chelsea Piers just steps away from our ship. It is a covered lot with security. Prices vary depending on the amount of time you are parked. Click here for current pricing >>>

Payment. What type of payment do you accept?
Payment is required in full at the time of the reservation. We accept major credit cards: VISA, MasterCard, American Express, Discover and Diner's Club. We also accept traveler's checks, money orders, and certified checks. Please send checks or money orders to the address below:

Spirit Cruises
Pier 62, Chelsea Piers
West 23rd Street
New York, NY 10011

Phones. Will my cell phone work on the cruise?
Yes, your cell phone will work on the cruise. For the comfort of other guests, we ask that cell phone conversations be held on the outside decks.

Refunds. What is your refund policy?
We regret there are no refunds or exchanges. All sales are final. We cruise rain or shine all year long. In the rare event the Coast Guard prohibits cruising because of weather, we will contact you to make other arrangements.

Reservations. How can I make reservations for a cruise?
While parties of 19 or fewer are often able to walk up and purchase tickets on the day of a cruise, reservations are highly recommended. You can purchase tickets online via our reservations calendar or by phone.

Purchase tickets online >>>

Individuals call:
• Toll Free: 866.817.3463
• Reservation center hours >>>

For groups of 20 or more call:
• 866.477.3866
• Monday - Friday between 8:30am - 5:30pm

Seasickness. Will I get seasick?
It's unlikely. Bateaux New York operates in New York Harbor, on the Hudson River and the East River, which are all very calm bodies of water. What's more, our ship is very stable, so in most cases, you can hardly tell that we're moving.

Seating. How is seating arranged on board?
Our ship is very flexible when it comes to seating. Tables for two, four, six, eight and even more can be arranged to suit almost every party and occasion. Our unique banquette seating allows us to create groupings of 20 to 100 with ease while still providing intimate seating for couples and foursomes.

Ship information. Can you tell me a little about your ship?
The all glass ceiling and wall, 300-passenger Bateaux New York is Manhattan's most luxurious dinner cruise ship. Spaciously designed with climate-controlled interior decks, two outdoor strolling decks and a spacious hardwood dance floor.

Smoking. What is your smoking policy?
All interior areas of our ship are non-smoking areas. Passengers who smoke may do so on the outdoor observation decks.

Tickets. Where can I pick up the cruise tickets?
Tickets can be conveniently picked up at the dock, up to one hour prior to boarding, on the day of the cruise. The credit card used for purchase and photo ID will be required.

Weather. Do you sail in inclement weather?
Absolutely. Our ships are fully enclosed and climate-controlled for your comfort. We sail rain or shine year round.

Weddings Events. What kind of wedding events can be held on your ships and how much do they cost?
Bateaux New York can uniquely handle any wedding event you can name, from an engagement party, shower, bridal luncheon and post-wedding breakfast to the ultimate rehearsal dinner, wedding and/or reception. Cost depends on the number of guests, the time of year and the package you choose. You might remember that NBC's "Today Show" featured Bateaux New York as the ultimate wedding reception setting during its 4th annual "Today Throws A Wedding" segment! Our expert wedding planners will be happy to give you a cost proposal. Call 866.477.3866.

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